Refund Policy

Refund Policy

RETURNS

At Reel Fishing Roasters we take customer service very seriously and strive to exceed our customers’ expectations in every aspect of our business, including our return policy. If any one of our products fails to meet your expectations, we will replace your product with one of equal value. We strive to provide excellent customer service and it is our promise to do whatever we can to ensure that you are satisfied with your order. Should you feel the need to return an item, please contact us first by emailing Customer Service at info@reelfishingroasters.com. Please contact us for any returns within 30 days after delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SHIPPING

To return your product, you should mail your product to:

Reel Fishing Roasters

PO Box 722

Chapin, South Carolina 29036